pak360 Privacy Policy

Introduction

This Privacy Policy describes how pak360 (referred to as "pak360", "we", "us" or "our") collects, uses, stores and protects personal information submitted by players using the platform at pak360.onl.

We take your privacy seriously. This policy is written to be read and understood — not to be dense legal text that obscures what we're actually doing with your information. If anything is unclear, please contact our support team for a plain-language explanation.

By registering on pak360, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside our Terms and Conditions.

Data We Collect

pak360 collects personal information in several ways — directly from you when you register or interact with the platform, automatically through standard platform operation, and from payment processing providers in connection with PKR transactions.

We do not collect data beyond what is necessary to operate your account, process transactions and meet our platform obligations. We do not collect payment card full numbers — card transactions are processed by our payment partners who hold their own PCI-DSS compliance.

How We Use Your Data

pak360 uses your personal data for the following purposes:

• Account operation: To create and manage your pak360 account, process login and session activity, and maintain your gaming balance.
• Transaction processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported methods.
• Identity verification: To verify your identity and age in line with our responsible gaming commitment and platform obligations. Players must be 18 or above.
• Customer support: To respond to queries, investigate complaints, resolve payment disputes and provide account assistance through our 24/7 support team.
• Promotions and bonuses: To apply welcome bonuses, reload offers, cricket-season promotions and other pak360 offers correctly to your account.
• Platform security: To detect and prevent fraud, account abuse, bot activity and other prohibited behaviour as defined in our Terms and Conditions.
• Platform improvement: Aggregated, anonymised usage data is used to identify areas for improvement in game loading, payment flows and user experience. This data cannot be traced back to individual players.
• Communications: To send account-related notifications such as deposit confirmations, withdrawal status updates and important policy changes. Marketing communications are only sent where you have opted in.

pak360 does not use your data for purposes beyond those listed above without notifying you. We do not build advertising profiles, sell data to third parties or share your information with data brokers.

Legal Basis for Processing

pak360 processes your personal data under the following legal bases:

• Contractual necessity: Processing required to provide the services you signed up for — account creation, transaction processing, support and gameplay.
• Legitimate interests: Security monitoring, fraud prevention and platform analytics, where these do not override your privacy rights.
• Consent: Where you have opted in to marketing communications or agreed to specific data uses not covered by contractual necessity. You can withdraw consent at any time.
• Legal obligation: Retention of transaction records and identity data where required by applicable financial monitoring or anti-money-laundering obligations.

Data Sharing and Third Parties

pak360 does not sell your personal data. We do not share your data with marketing networks, social media platforms or data aggregators. Your information is shared only with parties who need it to deliver the services you use on pak360.

Categories of third parties who may receive your data in connection with pak360 operations:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the transaction references and account identifiers necessary to process your PKR deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game providers: Software providers such as live casino and slot game operators receive anonymised session data in order to deliver and audit game outcomes. They do not receive your personally identifiable information beyond what is required for game delivery.
• Identity verification services: Where enhanced verification is required, document copies may be processed by an identity verification service provider operating under strict data handling obligations.
• Platform infrastructure providers: Hosting, server and technical service providers who operate the platform infrastructure under contractual confidentiality obligations.

Any third party that processes pak360 player data does so under a data processing agreement that requires them to handle data in accordance with applicable privacy standards. They are not permitted to use the data for their own purposes.

Cookies and Tracking

pak360 uses cookies — small text files stored on your device — to operate the platform correctly and improve your experience. Cookies are also used for security purposes, to maintain your logged-in session and to remember your platform preferences.

Types of cookies used on pak360:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect your account. These cannot be disabled without breaking platform functionality.
• Functional cookies: Used to remember your preferences such as display settings and game history. These improve your experience but are not essential.
• Analytics cookies: Used to understand how players interact with the platform — which sections are most used, where sessions end and where performance can be improved. Data collected through analytics cookies is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using pak360, but some personalisation features may not function correctly.

Data Retention

pak360 retains personal data for as long as your account is active and for a period after account closure as required by applicable obligations. The specific retention periods are as follows:

• Account data (name, contact details, identity documents): Retained for the duration of your account plus a minimum of five years following account closure, in line with standard financial record-keeping practices.
• Transaction records (deposits, withdrawals, bet history): Retained for a minimum of five years from the date of each transaction.
• Support records: Retained for three years following case resolution.
• Technical logs: Retained for up to 12 months for security and debugging purposes, then deleted.

When data is no longer required and retention obligations have been met, pak360 deletes or anonymises the data in a secure manner. Anonymised data — where all identifying information has been removed — may be retained indefinitely for analytical purposes.

Data Security

pak360 applies technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration and disclosure. These measures include:

• SSL/TLS encryption on all pages that handle personal data or financial transactions.
• Restricted access to player data — only authorised personnel whose role requires access to specific data categories can view player records.
• Secure storage of identity documents submitted during verification, with access logged and audited.
• Regular review of data handling processes and access controls.
• No retention of complete payment card details on pak360 servers — card processing is handled by compliant third-party payment gateways.

No online platform can guarantee absolute security. If you suspect that your pak360 account has been accessed without your authorisation, contact support immediately so we can investigate and take protective action.

Players are also responsible for maintaining the security of their own account credentials. Use a strong, unique password and do not share your login details with anyone. pak360 will never ask you for your password.

Your Privacy Rights

As a pak360 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your registered account details and a description of your request.

Children and Minors

pak360 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on pak360, contact support immediately with the account details so we can investigate and close the account.

Any data collected in connection with an account found to have been registered by a minor will be deleted following the investigation and closure of that account, subject to any minimal retention required for security purposes.

We encourage parents and guardians to use parental control software to restrict access to online gaming platforms for minors in their household.

Changes to This Policy

pak360 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make material changes — particularly changes that affect how your data is used or shared — we will notify you via your registered contact details or an in-platform notification prior to the changes taking effect.

The "Last updated" date at the top of this page reflects when the current version was finalised. We encourage you to review this policy periodically so you stay informed about how your data is handled. Continued use of pak360 following an update constitutes acceptance of the revised policy.

If a proposed change to this policy is not acceptable to you, you may contact support to close your account and withdraw your data subject to applicable retention obligations.

Contact and Data Queries

For any questions about this Privacy Policy, to exercise your data rights or to raise a privacy concern, please contact the pak360 support team. Our support team is available 24 hours a day, seven days a week via live chat on the platform.

If you are not satisfied with how we handle a privacy request or complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.